Investigating - We are investigating discrepancies between the displayed prices and the actual calculation of a SmartCharge. We're actively investigating this issue and are committed to resolving it promptly. We apologize for any inconvenience this may cause and appreciate your patience as we work to fix this.
Sep 02, 2024 - 08:00 UTC
Stay up-to-date with real-time information on Monta's system performance. Here you will find live and historical data on system performance. If our services experience any interruption, a note will be posted here with more details.
Monta Charge - App
?
Operational
90 days ago
100.0
% uptime
Today
Monta Hub - Web Portal
?
Operational
90 days ago
100.0
% uptime
Today
Partner API
?
Operational
90 days ago
99.99
% uptime
Today
OCPP
?
Operational
90 days ago
99.82
% uptime
Today
Internal APIs
?
Operational
90 days ago
100.0
% uptime
Today
Charge point integrations
Operational
90 days ago
100.0
% uptime
Today
Easee
Operational
90 days ago
100.0
% uptime
Today
Zaptec
Operational
90 days ago
100.0
% uptime
Today
Wallbox
Operational
90 days ago
100.0
% uptime
Today
Charge Amps
Operational
90 days ago
100.0
% uptime
Today
ABB
Operational
90 days ago
100.0
% uptime
Today
Roaming
?
Operational
90 days ago
100.0
% uptime
Today
Spirii
Operational
90 days ago
100.0
% uptime
Today
Other Roaming Providers
Operational
90 days ago
100.0
% uptime
Today
Smart charge
?
Partial Outage
90 days ago
93.97
% uptime
Today
Car Integrations
?
Operational
90 days ago
100.0
% uptime
Today
Third Parties
Operational
Zaptec OCPP
Operational
Zaptec Charger backend
Operational
Zaptec API
Operational
Easee Easee Cloud & API
Operational
Easee OCPP
Operational
Wallet
?
Operational
90 days ago
100.0
% uptime
Today
Customer Service
?
Operational
90 days ago
99.99
% uptime
Today
Charging
?
Operational
90 days ago
99.88
% uptime
Today
General availability
?
Operational
90 days ago
99.83
% uptime
Today
Monta Shop
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved and withdrawal processing times are be back to normal. Thank you for your patience.
Sep 19, 07:22 UTC
Update -
We are still experiencing delays with withdrawals and our team is actively working to resolve the issue. We will provide another update once withdrawals return to normal processing speeds. Thank you for your patience.
Sep 18, 07:11 UTC
Investigating -
We are currently experiencing slower-than-usual withdrawal processing times. Withdrawals can still be created, but they may remain pending longer than expected. Our team is actively working to resolve the issue, and we appreciate your patience.
Sep 13, 08:52 UTC
Resolved -
This incident has been resolved.
Sep 6, 11:21 UTC
Update -
We are continuing to monitor for any further issues.
Sep 6, 11:05 UTC
Monitoring -
Pending Webhook Entries are decreasing right now. We expect the queue to be worked off within next 15 minutes. Team is working on improvements to underlying system in parallel.
Sep 6, 10:36 UTC
Identified -
Webhook Entries are currently dispatched slower than usual. Our team is looking at it right now.
Sep 6, 10:13 UTC